John T came out at our request to look at our basement. It was filled with stuff. We met with several companies and were most impressed with John both in how he presented the material, handled questions about other companies, and the product he showed us. He also seemed to listen well to our questions and made it a point to explain things. Nick, Nate, and Joey were the team members that actually fixed our basement. We had walls that were bowing, some water in the basement, and we thought one corner of the house was sinking. In the end, some of the original plan was changed once we had things cleared out. The final cost ended up being less because they said we didn't need to do some of the work since the problems weren't' as suspected. Nick, Nate, and Joey were great to work with. They were on time, careful of our stuff, explained each step to us, answered all our questions, went above and beyond in helping with a couple of extra things. They cleaned everything up well, didn't use foul language, and were just all around nice guys. We would totally recommend the company and all the people we have worked with; no buyer's remorse at all.
Keri S. of Columbus, OH
Thursday, February 17th
Excellent service/work by the two gentlemen - Byron and Salvino. Very efficient. Installed everything quickly. They also cleaned up everything and took all waste products (including dirt) away. Outstanding!
Rebecca M. of New Marshfield, OH
Thursday, December 16th
Our house was challenging and Zach went above and beyond to make sure that we were satisfied with the job. We would definitely use Mid-State again in the future.
We had several companies give us estimates prior to choosing. Zach from Mid-State was committed to making sure you could provide the services required before scheduling. He made multiple trips, crawled in the crawlspace, and video chatting with Brent to ensure that the job was possible before starting.
Amanda K. of Chillicothe, OH
Thursday, December 16th
Great job Mitch, Manuel, and the crew! I can see the difference in the spaces in the kitchen and the living room! I'm in awe.
Kathy D. of Westerville, OH
Friday, March 27th
We wanted to send a thank you to Mitch Martin, Bill Roberts, Wes Martin and our project foreman Brent for all your help this year to get our basement dry. It seems we have all issues figured out as we haven’t had anymore water for a few months this despite all the rain. Brent had to come out quite a few times and give some guidance and we even worked with your sister company for gutter toppers. Thanks to all of you for your diligence and great customer service.
Amanda M. of Westerville, OH
Monday, October 25th
Amazing experience start to finish. I have had so many bad experiences with contractors over the past few years. Corey came our, evaluated the issues. Explained it in detail how and why their system works. When we were ready, I was put on the schedule quickly. The guys that came out to do the work were polite, professional and cleaned up after they were finished. Kept me updated to the process they were doing. It was so nice to finally have good service and I couldn't be more pleased with the outcome. I had many companies come to evaluate our issues, persistent water in crawl space. Not one company talked to me in a respectful way, some never called back. I appreciated that mid state was not "pushy" Explained what I needed, provided an estimate prior to leaving and let me do my research.
Mary G. of Fulton, OH
Friday, December 3rd
They were on time and performed all work professionally. Along with adding carbon fiber on a bowing wall they also worked in our crawl space and we can now use it as it should be used to store items such as Christmas decorations. The carbon fiber strips look great as well. They cleaned up as well. If someone had come over a couple of hours later and went into our basement they would never had known work was done a couple of hours earlier! Highly recommended!
Kenny E. of Columbus, OH
Thursday, August 26th
After I submitted my contact form I received a callback 15 minutes afterwards to discuss my issue I was having with my basement. Corey was very professional and informative. He doesn’t push services or products on customers. On the day of services, Manuel arrived and explained the process of uninstalling and installing the new sump pump motor and the outside drain. After the work was complete I immediately started to see great results. I’m 100% satisfied with the services and will use Mid-State Basement Systems in the future. Thank you.
Tim W. of Columbus, OH
Tuesday, December 21st
HIGHLY recommend Mid-State Basement Systems for crawlspace work. I had sagging beams that were causing my walls to separate and cause drywall cracks in walls. Justin and his crew could not have been more professional and thorough taking care of problem by installing footers and jack's and also remedied some other major structural problems as well. The overall cost was very reasonable as well. They were very responsive to my questions and concerns and job was done extremely well. Thank You Justin , Valentino and crew! !